The website
Operated by “EYTAN IMPORT & DISTRIBUTION LTD” (or the “Company”) and is also used as a sales website for the purchase of the products of the Company.
- In these Regulations words which are in the masculine gender shall be deemed to include the feminine gender, and vice versa.
- Purchase by the website is subject to the terms set forth in these Regulations.
- The mere purchase of the product in the website constitutes a declaration by the customer that he read the instructions set forth in these Regulations, understood them and agreed to them. The Regulations constitutes a binding contract between you and the Company.
The purchase
- The website enables to the customers a convenient, easy, and safe purchase of the product online.
- You may purchase the product in the website at any time until it is no longer available in the inventory.
- Purchase in the website is by credit card only, and the transaction will be processed after its approval by the credit card company.
- The price of the product in the website includes VAT.
- The Company reserves the right to discontinue the marketing and the sale of the product at any time and deny the right of purchase in the sales website at its discretion.
- A buyer in the website shall be deemed to have read the instructions set forth in these Regulations and the Terms of Use of the website and agreed to them.
Returns and cancellations
- You may cancel the transaction in 14 days as of the date of receiving the transaction information or as of the date of receiving the product, whichever is later, by calling or sending an email to the customer service of the Company. The cancellation of the transaction shall be in effect only after receiving a fax or an email from the Company confirming the request to cancel the transaction. In the event the cancellation was approved – it is necessary to return the product to the Company and the customer shall bear all costs in connection with the return of the product. The product will be returned when it is in its original package together with the original invoice and no later than 30 days as of the purchase date of the product.
- In the event of cancellation of the transaction, the Company will refund the customer.
- If the cancellation of the transaction is performed after the customer already received the product to his possession, the customer shall bear the costs of shipping the product back to the Company, in addition to the cancellation fees.
The transaction cancellation policy as stated above shall apply only to the products that were purchased in the website. The Company will not handle the return of products that were purchased from another source.
Supply and transportation of the product
- The Company will assure that the product is supplied to the address that the product provided at the time of making the purchase in the sales website in ______________ business days.
- The Company shall not be responsible for any late delivery/delay in the supply and/or no supply that was caused as a result of a force majeure event and/or as a result of events that are beyond its control.
- The product will be shipped to the address that the customer provided at the time of the purchase.
The price of the product does not include the shipping costs, unless otherwise stated.
Customer service
In any question or query regarding the product, you may contact the service representatives of the Company in the following number: 08-9410410.
Warranty and service
- The warranty for the product covers material defects in the body of the product and/or its functioning that were caused by the Company.
- Warranty for the products is provided for a period of one year as of the date of the purchase.
- Warranty is in effect only to a customer that has an original proof of purchase and only if the purchase was made by the sales website topmed.ets.co.il.
The Company reserves the right to demand from the customer to prove that he is the original buyer of the product.
- The sole relief for any defective product that is covered under the warranty is limited to the repair or the replacement of the defective product. The total liability of the Company with respect to each defective product shall not exceed in any event the purchase price of the defective product.
- The warranty of the Company shall not apply in circumstances in which the defect in the product was caused as a result of incorrect operation or misuse of the products.
- The Company shall not be held liable for any direct or indirect damage stemming from the use or the misuse of the product, including any casual, special, indirect, or consequential damage – to the extent permitted by law. The customer shall be held liable and shall incur any risk and obligations for any loss, damage and injury to his body and/or to his property and/or to the body of third parties stemming from the use and/or no use of the product, except for cases in which it was concluded that the said damage was caused as a result of the sole negligence of the Company.
- For the purpose of activating the warranty and receiving service for the product, you are required to contact the Company in the following number: 08-9410410.
General Terms and Conditions
All photos in the website are shown for illustration purposes only, and sometimes photos might include inexact representation and/or differences in color between the photos of the products shown in the website and the products as actually supplied, that will not bind the Company.
The prices of the products in the website, the shipping fees, terms of supply and the number of possible payments are subject to the sole discretion of the Company and the Company shall be entitled to change them from time to time and without advance notice.
Information security and privacy
- “EYTAN IMPORT & DISTRIBUTION LTD” Company, including sister companies and other secondary entities operating on behalf of the Company and according to the same standards, are entitled to use the information provided in the form for the purpose of informing you about the requested information and services. This personal information will not be disclosed and will not be used for any other marketing purpose without requesting your permission.
- The Company applies customary precautions for the purpose of protecting the confidentiality of the information, to the extent possible. In cases over which the Company has no control and/or that stem from a force majeure, the Company shall not be held liable for any damage of any kind, whether direct or indirect, caused to the customer, if the said information is lost and/or is used without permission.
- The Company undertakes not to use the information provided to it by the buyers however only for the purpose of enabling the purchase in the sales website and in accordance with the provisions set forth in any law.
- By clicking “send” you express your consent that the Company or anyone acting on its behalf will use this personal information for the purpose of providing to you information about the products and additional information by email or in another medium, regarding services and resources related to the products of the Company.
In addition, the Company any use this personal information for market survey purposes. In the event you wish to remove your personal information at any time from the mailing list of the Company you are required to call the following number: 08-9410410. By clicking “send” I confirm with my signature the form and its conditions.
Intellectual property
The Company is the sole and exclusive owner of the entire copyright, trademarks, and intellectual property in the website, including the website content, the website design, and any software, application, computer code, graphic file, photo, text, and any other material contained in the website. You are prohibited from copying, duplicating, reproducing, distributing, displaying in public or providing to a third party any of the said materials.
Governing law and jurisdiction
These Regulations, including the interpretation and enforcement thereof and/or any action and/or dispute stemming from these Regulations shall be governed solely by the laws of the State of Israel and the competent court in one of the districts of Tel Aviv – Yafo, Haifa, Jerusalem or Be’er-Sheva shall have jurisdiction in anything relating to and arising out of these Regulations.